Sanatan Family
Last Updated: 24 February 2026
1. Who We Are
Sanatan Family (“we”, “our”, “us”) operates the website www.sanatanfamily.org
We are the data controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Contact details:
Sanatan Family
156 Cromwell Rd
London
SW7 4EF
United Kingdom
Email: info@sanatanfamily.org
2. What Personal Data We Collect
We may collect and process the following personal data:
Information You Provide
Full name
Email address
Telephone number
Billing and delivery address
Course registration details
Account login details (if applicable)
Information submitted via contact forms
Payment Information
Payments are processed securely by third-party providers (Stripe and PayPal).
We do not store full card details.
Information Collected Automatically
IP address
Browser type
Device information
Pages visited
Date and time of access
Cookies and tracking data
3. How We Use Your Data
We use your personal data for the following purposes:
To Provide Services
Register you for courses
Process ecommerce purchases
Deliver digital or physical products
Provide customer support
To Communicate With You
Send order confirmations
Provide course access information
Respond to enquiries
Marketing (With Your Consent)
Send newsletters
Inform you about upcoming courses, events or offers
You may unsubscribe from marketing emails at any time.
Legal & Administrative Purposes
Comply with UK tax and accounting laws
Prevent fraud
Protect our legal rights
4. Legal Basis for Processing
We rely on the following lawful bases under UK GDPR:
Contract – to provide courses and process purchases
Consent – for email marketing
Legal obligation – for tax and compliance purposes
Legitimate interests – improving our website and services
5. Payment Processing
Payments are securely processed by:
Stripe
PayPal
These providers act as independent data controllers for payment information and process data in accordance with their own privacy policies and PCI-DSS security standards.
6. Sharing Your Data
We may share your data with:
Payment processors
Website hosting providers
Email marketing platforms
Course hosting platforms
IT and security providers
We do not sell or rent your personal data to third parties.
7. International Transfers
Some service providers may process data outside the UK.
Where this occurs, we ensure appropriate safeguards are in place, such as:
UK adequacy regulations
International Data Transfer Agreements (IDTAs)
Standard Contractual Clauses
8. Data Retention
We retain personal data only as long as necessary:
Course and account data: for the duration of service use
Financial records: minimum 6 years in line with UK tax requirements
Marketing data: until consent is withdrawn
9. Your Rights Under UK GDPR
You have the right to:
Access your personal data
Correct inaccurate data
Request deletion
Restrict processing
Object to processing
Data portability
Withdraw consent at any time
To exercise your rights, contact:
sanatanfamily10@gmail.com
You may also lodge a complaint with:
Information Commissioner’s Office
Website: https://ico.org.uk
10. Cookies
We use cookies to:
Ensure website functionality
Analyse website traffic
Improve user experience
You may manage cookies through your browser settings.
If you use analytics or tracking tools, you should also provide a separate Cookie Policy.
11. Data Security
We implement appropriate technical and organisational measures including:
SSL encryption
Secure hosting environments
Access controls
Secure payment gateways
However, no online system is completely secure.
12. Children’s Data
Our services are not directed to children under 13 without parental consent.
If we become aware that personal data has been collected from a child without appropriate consent, we will delete it.
13. Updates to This Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated revision date.